We provide all the services that make us a fully integrated Multifamily
Asset Management Company
- We directly manage over 18,000 apartment units in 18 states
- We manage for Tenant in Common investors and traditional owners
- We position strong regional leadership throughout our various geographic areas
- We deliver communications and reports to over 1,300 investors in 61 properties
Property Management
- Our management focus is on our people, our product, and our market.
People
- We employ over 350 employees across the nation
- We hire our people based on referrals, experience, and capabilities
- We train our people through continual leadership and weekly formal educational seminars
- We shop/critique our own people by hiring third party vendors to provide objective feedback
Product / Property
- We perform Unit by Unit inspections regularly in order to maintain and protect the property
- We conduct regular survey of our residents to understand their perception of our services
- We accomplish a considerable amount of work “in house” with a highly trained maintenance team
- We provide a 24 hour “turn-around” on most maintenance requests
- We practice an engaging leasing strategy with trained leasing personnel
- We pursue an aggressive renewal policy with the highest level of service and follow up
Market
- We emphasize our curb appeal; maintaining a fresh, clean, and kept look
- We position each property strategically on the internet in various sites and search lists
- We create relationships with surrounding businesses to expand our market presence
- We encourage resident referrals through reminders and incentives
- We innovate to provide cutting edge services and processes at each property and generally
